Privacy Policy
Last Updated: March 3, 2026
ServerPartDeals.com LLC ("we," "us," or "our") operates the www.serverpartdeals.com website and all related services (the "Services"), including our online store, hardware buying and trade-in programs, and customer support channels. Our Services are hosted on Shopify Inc.'s e-commerce platform.
This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit, use, or make a purchase or other transaction through the Services, sell or trade hardware to us, or otherwise communicate with us. By using the Services, you acknowledge that you have read and understand this Privacy Policy.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
1. Personal Information We Collect
We may collect the following categories of personal information depending on how you interact with the Services:
Contact Information: Your name, email address, mailing address, billing address, shipping address, and phone number.
Financial and Payment Information: Payment card details, financial account information, transaction details, and payment confirmations. We do not store payment card details on our servers; this information is provided directly to our PCI-DSS compliant third-party payment processors (see Section 6).
Account Information: Username, password, security questions, account preferences, and settings.
Transaction Information: Items you view, add to your cart or wishlist, purchase, return, exchange, or cancel, as well as your transaction history.
Hardware Selling and Trade-In Information: When you sell or trade hardware to us, we may collect information about the assets being sold (make, model, serial numbers, condition), proof of ownership or authorization to sell, business name and contact information, shipping details for inbound logistics, and payment information for seller payouts.
Communications: Information included in messages you send to us via email, live chat, phone, or other channels, including customer support inquiries.
Device Information: Information about your device, browser, operating system, IP address, time zone, and unique device identifiers.
Usage Information: How you interact with and navigate the Services, including pages viewed, referring URLs, search terms used, click patterns, and session duration.
How We Collect This Information
We collect personal information from the following sources:
- Directly from you when you create an account, place an order, sell or trade hardware to us, subscribe to communications, fill out a form, contact us, or otherwise provide information.
- Automatically through cookies, log files, web beacons, pixels, tags, and similar tracking technologies when you use the Services (see Section 5).
- From service providers who collect or process information on our behalf.
- From partners and third parties such as advertising networks and analytics providers.
2. How We Use Your Personal Information
We use the personal information we collect for the following purposes:
Providing and Improving the Services: Processing orders and payments, fulfilling shipments, facilitating returns and exchanges, managing your account, processing hardware purchases and trade-ins, remembering your preferences, and improving the Services based on usage patterns and feedback.
Communications: Responding to customer support inquiries, sending order confirmations and shipping notifications, providing account-related notices, and maintaining our business relationship with you.
Marketing and Advertising: Sending promotional emails (with your consent or as permitted by law), displaying targeted advertisements on the Services and third-party platforms based on your activity and interests, and assessing the effectiveness of our marketing campaigns. You may opt out of promotional communications at any time (see Section 9).
Security and Fraud Prevention: Authenticating accounts, detecting and preventing fraudulent or unauthorized activity, screening orders for risk, protecting the safety of our users, and securing the Services.
Analytics: Understanding how users interact with the Services, identifying areas for improvement, and compiling aggregate usage data.
Legal Compliance: Complying with applicable laws and regulations, responding to lawful requests from authorities, enforcing our terms and policies, and protecting our rights and the rights of others.
3. How We Disclose Personal Information
We may disclose your personal information in the following circumstances:
Service Providers: We share information with third-party vendors who perform services on our behalf, including Shopify (e-commerce platform and hosting), payment processors, shipping carriers, cloud storage providers, analytics services, customer support tools, and IT management services. These providers are contractually obligated to use your information only as necessary to perform services for us.
Advertising and Marketing Partners: We share information with advertising platforms and marketing partners to deliver targeted advertisements and measure campaign performance. These partners use your information in accordance with their own privacy policies (see Section 6 for specific partners).
Business Transfers: In connection with a merger, acquisition, bankruptcy, or sale of assets, your personal information may be transferred. We will provide notice before your information becomes subject to a different privacy policy.
Legal Obligations: We may disclose information to comply with applicable law, respond to valid legal process (such as subpoenas or court orders), cooperate with law enforcement, or protect rights, property, or safety.
With Your Consent: When you direct us or otherwise consent to sharing your information with a third party.
We do not sell personal information for monetary consideration. However, our use of certain advertising and marketing tools may involve "sharing" personal information with advertising partners for cross-context behavioral advertising, as those terms are defined under applicable privacy laws such as the CPRA. You can opt out of this sharing at any time (see Section 9).
4. Hardware Buying and Trade-In Program
When you sell or trade hardware to ServerPartDeals.com, additional data practices apply:
Asset Information: We collect details about the hardware you are selling, including device type, manufacturer, model, serial numbers, capacity, condition, and quantity. This information is used to evaluate, process, and complete the transaction.
Seller Verification: We may collect business credentials, proof of ownership, or authorization documentation to verify that you have the legal right to sell the hardware.
Data on Received Devices: Storage drives and other hardware received through our buying program may contain residual data from previous use. We follow industry-standard data sanitization practices. However, it is the seller's responsibility to ensure that all sensitive data has been removed from devices prior to shipping them to us. We are not liable for any data remaining on hardware you send to us.
Seller Payment Information: We collect banking or payment details necessary to issue payment for hardware we purchase from you.
Retention: Seller transaction records, including asset details and payment records, are retained as long as necessary for tax, accounting, legal compliance, and dispute resolution purposes.
5. Cookies and Tracking Technologies
We use cookies, log files, web beacons, pixels, tags, and similar technologies to collect information about your activity on the Services.
Types of Cookies We Use
Required Cookies: Necessary for the site to function properly, including login, cart functionality, and session management. These cannot be disabled.
Personalization Cookies: Store your preferences and settings to customize your experience on return visits.
Marketing Cookies: Used to deliver relevant advertisements and track ad campaign performance across platforms.
Analytics Cookies: Help us understand how visitors interact with the Services so we can identify areas for improvement.
Managing Your Cookie Preferences
When you first visit our site, a cookie consent banner allows you to accept or decline non-essential cookies. You can update your preferences at any time through the cookie preferences link in our site footer. You can also manage cookies through your browser settings. Disabling certain cookies may limit some site functionality, though you will still be able to browse and place orders.
For more information about cookies, visit www.allaboutcookies.org.
6. Third-Party Services and Advertising Partners
We use the following third-party services, each of which has its own privacy practices:
Shopify: Our e-commerce platform and hosting provider. Shopify collects and processes personal information about your use of the Services. Shopify Privacy Policy
Google Analytics: We use Google Analytics to understand how visitors use the Services. Google may use collected data across its own advertising network. Google Privacy Policy | Google Analytics Opt-Out
Google Ads and Remarketing: We use Google Ads remarketing to display targeted advertisements to you on third-party websites after you visit the Services. You can customize Google ad settings at Google Ads Settings.
PayPal: Used for payment processing. PayPal Privacy Policy
Crisp: We use Crisp for live chat and customer support communications. Information you provide through live chat, including your name, email, and message content, is processed by Crisp on our behalf. Crisp Privacy Policy
Social Media and Advertising Platforms: We may run advertising campaigns on various social media and advertising platforms. These platforms may use pixel-based tracking and cookies to measure ad performance and deliver targeted advertisements. Each platform processes data under its own privacy policy and provides opt-out mechanisms for targeted advertising.
You can opt out of interest-based advertising from many providers through the following:
7. Data Retention
How long we retain your personal information depends on the type of data and our legal and business requirements:
Order and Transaction Data: Retained as long as necessary for tax, accounting, legal compliance, and dispute resolution purposes.
Account Data: Retained for as long as your account is active. If you request deletion of your account, we will delete or anonymize your information within a reasonable timeframe, except where retention is required by law.
Hardware Buying Program Records: Retained as long as necessary for tax, accounting, legal compliance, and dispute resolution purposes.
Marketing and Communication Preferences: Retained until you opt out or request deletion.
Device and Usage Data: Retained in identifiable form for a limited period to support analytics and security purposes. Aggregated and anonymized analytics data may be retained indefinitely.
Customer Support Records: Retained for a reasonable period following the last interaction to support ongoing service quality and dispute resolution.
8. Data Security
We take the security of your personal information seriously and implement a variety of safeguards, including:
- SSL/TLS encryption for all data transmitted between your browser and our servers.
- PCI-DSS compliant payment processing through third-party providers; we do not store payment card details on our systems.
- Regular malware scanning and vulnerability assessments.
- Access controls limiting personnel who can access personal information to those with a legitimate business need.
- Secure network infrastructure with monitoring and logging.
No method of transmission over the Internet or electronic storage is 100% secure. While we use commercially reasonable measures to protect your information, we cannot guarantee absolute security.
Data Breach Notification
In the event of a data breach that affects your personal information, we will notify affected users via email and through an on-site notification within seven (7) business days of confirming the breach, or as otherwise required by applicable law.
9. Your Rights and Choices
Depending on where you reside, you may have some or all of the following rights regarding your personal information. These rights are not absolute and may be subject to limitations under applicable law.
Right to Access / Know: Request access to the personal information we hold about you.
Right to Delete: Request that we delete your personal information, subject to certain legal exceptions.
Right to Correct: Request correction of inaccurate or incomplete personal information.
Right of Portability: Request a copy of your personal information in a structured, machine-readable format.
Right to Opt Out of Sale or Targeted Advertising: You may opt out of the "sale" or "sharing" of your personal information for targeted advertising purposes. You can exercise this right through the cookie preferences on our site or by contacting us.
Right to Withdraw Consent: Where we rely on your consent to process personal information, you may withdraw consent at any time. Withdrawal does not affect the lawfulness of processing that occurred before withdrawal.
Right to Object or Restrict Processing: You may request that we stop or restrict certain processing of your personal information (applicable primarily to EEA and UK residents).
Managing Communication Preferences
You may opt out of promotional emails at any time by using the unsubscribe link in any promotional email we send. Even after opting out, we may still send transactional communications related to your orders, account, or ongoing business transactions.
Exercising Your Rights
To exercise any of these rights, please contact us at support@serverpartdeals.com. We will verify your identity before processing your request and respond within the timeframe required by applicable law. You may also designate an authorized agent to make requests on your behalf.
We will not discriminate against you for exercising any of your privacy rights.
Global Privacy Control
We recognize the Global Privacy Control (GPC) opt-out preference signal. If you visit our website with GPC enabled, we will treat this as a request to opt out of the sale or sharing of personal information for the device and browser you are using. If we can associate the signal with a Shopify account, we will apply the opt-out to your account. To learn more, visit globalprivacycontrol.org.
10. Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your use of the Services. We also use certain Shopify enhanced features that incorporate data from your interactions with our store and other Shopify merchants. In these circumstances, Shopify acts as an independent data controller and is responsible for responding to your rights requests related to its own processing. For more information, visit the Shopify Consumer Privacy Policy or the Shopify Privacy Portal.
11. U.S. State Privacy Rights
California (CalOPPA / CCPA / CPRA)
California residents have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information is collected, disclosed, or sold; the right to delete personal information; the right to opt out of the sale or sharing of personal information; and the right to non-discrimination for exercising privacy rights.
To submit a request, contact us at support@serverpartdeals.com.
In accordance with CalOPPA, our Privacy Policy is accessible from a link on our homepage and includes the word "Privacy."
Personal Information Collected, Disclosed, and Shared in the Preceding 12 Months
The following table describes the categories of personal information we have collected, the sources, purposes, and third parties with whom we have disclosed or shared that information in the preceding 12 months.
| Category of Personal Information | Sources | Business Purpose | Disclosed To |
|---|---|---|---|
| Identifiers (name, email, phone, mailing/billing/shipping address) | Directly from you; your Shopify account | Order fulfillment, account management, customer support, marketing communications | Shopify, shipping carriers, payment processors, Crisp (live chat), email marketing providers |
| Commercial Information (purchase history, items viewed, cart contents, wishlist, returns) | Directly from you; automatically from site activity | Order fulfillment, personalization, analytics, marketing | Shopify, analytics providers (Google Analytics) |
| Financial Information (payment card details, payment method, transaction amounts) | Directly from you at checkout | Payment processing, fraud prevention | Payment processors (PayPal, Shopify Payments); we do not store payment card details |
| Internet / Network Activity (IP address, browser type, pages viewed, referring URLs, click activity, session duration) | Automatically via cookies, pixels, and log files | Analytics, site optimization, security and fraud detection, advertising | Google Analytics, advertising platforms, Shopify |
| Geolocation Data (approximate location derived from IP address) | Automatically from your device | Fraud prevention, analytics, localized content | Shopify, Google Analytics |
| Hardware / Asset Information (device type, make, model, serial numbers, condition, quantity — collected through our buying/trade-in program) | Directly from sellers | Evaluating, processing, and completing hardware purchase transactions | Internal use only; may be disclosed to logistics or payment providers as needed to complete the transaction |
| Professional / Business Information (company name, business credentials, authorization documentation — collected through our buying/trade-in program) | Directly from sellers | Seller verification, transaction processing | Internal use only |
| Communications (emails, live chat messages, phone call records, support tickets) | Directly from you | Customer support, dispute resolution, service improvement | Crisp (live chat), email service providers, Shopify |
Categories of Personal Information Sold or Shared for Targeted Advertising
We do not sell personal information for monetary consideration. However, under CPRA definitions, certain data-sharing practices with advertising partners may constitute "sharing" for cross-context behavioral advertising purposes. The following categories of personal information may have been "shared" in this manner in the preceding 12 months:
| Category Shared | Shared With | Purpose |
|---|---|---|
| Internet / Network Activity (browsing behavior, pages viewed, click activity) | Advertising platforms (Google Ads, LinkedIn, social media advertising networks) | Remarketing, targeted advertising, ad campaign measurement |
| Identifiers (email address, hashed customer identifiers) | Advertising platforms including LinkedIn (for audience matching) | Targeted advertising, custom audience creation, matched audience campaigns |
You may opt out of this sharing at any time through the cookie preferences on our site, by enabling Global Privacy Control in your browser, or by contacting us at support@serverpartdeals.com.
Other U.S. States
Residents of Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, and other states with comprehensive privacy laws may have similar rights. Please contact us to exercise your rights under applicable state law.
12. International Transfers (EEA and UK)
If you are located in the European Economic Area (EEA) or the United Kingdom, your personal information may be transferred to and processed in the United States and other countries outside your jurisdiction. We rely on recognized transfer mechanisms, including the European Commission's Standard Contractual Clauses or equivalent mechanisms approved by the relevant UK authority, to ensure adequate protection of your data.
For EEA and UK residents, we process personal information on the following legal bases: performance of a contract with you, your consent, our legitimate business interests (where not overridden by your rights), and compliance with legal obligations.
You have the right to lodge a complaint with your local data protection authority. A list of EEA supervisory authorities is available at edpb.europa.eu.
13. Children's Privacy
The Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@serverpartdeals.com and we will take steps to remove that information.
We do not knowingly "sell" or "share" (as defined under applicable law) personal information of individuals under 16 years of age. We do not specifically market to children under 13, in compliance with the Children's Online Privacy Protection Act (COPPA).
14. Third-Party Websites and Links
The Services may contain links to third-party websites, platforms, or services that are not operated by us. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any third-party site you visit.
15. CAN-SPAM Compliance
In accordance with the CAN-SPAM Act, we agree to the following: we will not use false or misleading subjects or email addresses, we will identify promotional messages as advertisements where required, we will include our physical mailing address in commercial emails, we will honor opt-out and unsubscribe requests promptly, and we will monitor third-party email marketing services for compliance.
To unsubscribe from promotional emails, use the unsubscribe link in any email or contact us at support@serverpartdeals.com.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, or for other operational reasons. We will post the revised Privacy Policy on this page and update the "Last Updated" date. For material changes, we will provide notice via email or a prominent notice on the Services.
17. Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or want to make a complaint, please contact us:
ServerPartDeals.com LLC
Attn: Privacy Compliance
111 Central Park Place, Suite 109
Sanford, FL 32771
United States
Email: support@serverpartdeals.com
Phone: (407) 331-3000